Terms & Conditions

INSPECTION FOR DAMAGE

RENTER MUST INSPECT EXTERIOR AND INTERIOR OF RENTAL FOR ANY DAMAGE PRIOR TO TAKING DELIVERY. Any damage while renting will be billed to the renter. Get Away RV Rentals has up to 3 (Three) days for inspection of any damage.

RESERVATIONS

A unit is considered reserved when a completed RESERVATION APPLICATION is received, approved and funds have been collected.

CANCELLATION POLICY AND FEES

From the date of your reservation to 30 days prior to your pick-up date, Get Away RV Rentals will refund your down payment less a $65 charge. If you cancel within 14 days of your scheduled departure, or are unable to comply with our requirements at departure, NO REFUND will be given. Some rate schedules have a charge for changes. If this application is for a departure within the next 15 days, the full $250 will be held if the reservation is cancelled.

Deposit/Payment

A $250 down payment is required to reserve the RV (all $250 will apply toward your rental charges.) All rental charges must be paid in advance of, or on the day you come to pick-up your RV. Get Away RV Rentals accepts cash, cashier’s checks, Visa, MasterCard, and Discover. The actual credit card in the renters name must be present at departure. Company Checks and Personal Checks are accepted only within 20 (Twenty) days of departure. In addition to all rental charges, you will be required to leave a refundable security deposit, between $500 and $1000 depending upon the insurance deductible on the unit selected. The security deposit will be refunded by check in 7-10 days.

CLEANING

In order to make your vacation more hassle-free, we offer a pre-paid cleaning and dumping packages. If you do not purchased the pre-paid cleaning and dumping package, and the vehicle is returned substantially less clean than when rented, or if the cleaning package is purchased and an unusual amount of cleaning is needed a reasonable fee to clean the Vehicle will be charged (not to exceed $250).

WASTE TANK EVACUATION (DUMPING)

Unless you have purchased a pre-paid cleaning and dumping package, a dumping fee of $35.00 will be charged if tanks are not dumped.

Fuel and Propane

Fuel and propane tanks are released full and must be returned full (unless RV is delivered to your campsite). If they are not there will a refueling charge of$25.00 plus the cost of fuel.

TRAILER RENTALS DO NOT INCLUDE HOOK

The Renter is responsible for having the right hitch, reciever ball, electrical plug and brake control device needed to meet California requirements. This requires having a 2-5/16” ball, a 7 prong electrical plug, and a brake control device mounted inside the tow vehicle. Trailers weighing over 5,000 lbs require the use of a special ball mount that is solid steel or a weight distribution hitch. These hitches are available for rent for $18.00 per night.

DRY CAMPING

When a Renter is Dry Camping (not connected to an external power source), and is relying solely on the battery for their power source, problems may arise due to the battery going low. This may cause the appliances to malfunction or to not work at all. Get Away RV Rentals is not responsible for, nor will give any reimbursements for dry camping malfunctions.

GENERATORS ARE AVAILABLE TO RENT WITH TRAVEL TRAILERS

Generators are 3,000 watt and will handle most loads. Be advised that when running A/C's, it is not advised to run other not mounted appliances i.e. hair dryers, curling irons or chargers for phones and computers. Most vehicles are equipped with onboard 110 volt AC generators. On board generators are primarily used to keep the house batteries fully charged while dry camping (no hookup). You will be allowed 3 hours each day free of charge. Any hours above 3 hours per day will be charged at $3.00 per hour, plus fuel. Portable generators are also available for travel trailers without an onboard generator for $33 per day.

GENERATOR USAGE IN MOTORHOMES

Motor homes equipped with a generator will be allowed 3 (three) free hours of generator use per day. Additional usage will be charged $3.00 per hour. The generator is not required for normal vehicle operation regular functions of a motor home will run off the 12-volt “house” batteries and propane. These batteries charge while the engine is running. (Only the roof air conditioner, microwave, TV, and 110 Outlets need to be plugged in to an outside power source or to the generator to operate). Note: Generators will not operate when the fuel level is near or below ¼ tank. Due to the variation in operating conditions we will not be held fully responsible for vapor lock of generator engines or other problems caused by operator error, weather and internal electronics

INSURANCE COVERAGE

In case of an accident, Get Away RV Rentals must be notified as soon as possible no later than 6 hours from the time of the event. A copy of the full police report is required if applicable to the event. If a police report is not needed, a full written accident report will be filled out at the time of return. Failure to comply will result in the forfeiture of your security deposit.

Towable Units: The liability coverage on your tow vehicle should automatically extend to the rental unit while it is attached to your vehicle. Proof of insurance on tow vehicle is required before departure. Get Away RV Rentals provides full coverage (liability, comp, & collision) when the unit is disconnected from the tow vehicle with a $500 deductible. YOU ARE RESPONSIBLE FOR THE DEDUCTIBLE, PER EACH OCCURANCE.

Motorized Units: The vehicle must have full coverage insurance before it leaves our lot. You have a choice of bringing in a binder listing us as additionally insured through your own personal insurance, or, if your insurance will not extend to the rental vehicle, you will be required to purchase full coverage insurance directly through MBA Insurance. The rate is $15-$25 per day (to be purchased at www.mbachoice.com using a Visa or Mastercard + $10 processing fee), with a $1,000 deductible. The $1,000 deductible will be collected at the time of departure, in the form of an additional security deposit. This must be in the form of Cash, Cashier’s Check, Money Order, or Credit Card Authorization.

Supplemental Liability Insurance (Optional)
Supplemental Liability Insurance (SLI) may be purchased for an additional fee. 
SLI protects against third party claims for bodily injury and property damage up to $1,000,000 caused during permitted use of the vehicle, and it is available through MBA Insurance at a cost of $9.95 per day. We recommend that you purchase this additional coverage online at www.RVsli.com.

NEGLIGENT DAMAGE

All damage resulting from negligence, carelessness or inattentiveness on your behalf is your responsibility. This includes all off road damage, damage to the undercarriage, damage to or below the bumper line, any damage while intoxicated or while committing a crime or driving illegally. Interior damage is also considered negligent.

MECHANICAL FAILURES AND BREAKDOWNS

In the event that a breakdown or mechanical failure should occur, we will automatically reimburse your for anything under $100.00. For amounts greater than $100.00, call us. We will pay for legitimate, pre-authorized repairs provided invoices and receipts are presented. Refunds will not be made with a receipt. Obviously, if the breakdown or mechanical failure is due to your misuse of the vehicle, you are liable for all repairs. The air conditioning, awning, stereo and microwave are considered convenience items and if any malfunctions should occur on these items, no compensation will be made to the renter.

RENTAL RATES

There is a 3-day minimum charge on all rentals. After the 3-day minimum, units are charged by the day, by the weekly rate, or by an extended package rate. A rental unit is charged by the night, similar to a hotel, with defined check out and drop off times. Rentals must be returned on the morning of the day the rental is due back. This policy assures that there will be enough time to get the unit ready for an afternoon rental departure. There are no refunds for Early returns. Please see our rental rate sheets for specific rental rates. (NOTE) On rentals taken to a site by our drivers, a time will be set between the drive and Renter. If the Renter is not at the site at the agreed time, there will be a $65.00 per hour charge.

RENTAL PICK UPS AND RETURNS

  • Pick-ups 11:00-3:00 pm Sunday-Sunday
  • Returns 9:00 – 11:00 am Sunday-Sunday
  • A fee of $45.00/hr will be charged for late returns.

DELIVERY AND SET UP OF TRAILER IS AVAILABLE

See rate sheet for delivery charges.

AVAILABILITY

We reserve the right to substitute a unit of equal or greater value should a reserved unit become unavailable though damage, breakdown, theft, or any circumstances beyond our control. Should a suitable substitute not be available, our liability is strictly limited to the refunding of applicant's reservation deposit.

LEVELING BLOCKS

We provide leveling blocks for all rentals. All blocks must be returned or a charge of $45.00 will be billed to the Renter.

OTHER IMPORTANT INFORMATION

  • All drivers must be 25 years of age.
  • All occupants of a motorhome must wear seatbelts and not exceed amount provided.
  • Rentals may not be towed or driven to Mexico, Alaska, or on any beach.
  • Nothing may be towed behind any motorhome unless approved prior to pick-up.
  • Pets are allowed but NO SMOKING IN ANY RENTAL UNIT, CLEANING DEPOSIT WILL BE FORFEITED.

AS THE RENTER, YOU ACKNOWLEDGE THAT FAILURE TO FOLLOW TERMS AND CONDITIONS MAY RESULT IN FORFEITURE OF SECURITY AND/OR CLEANING DEPOSITS AND MAY SUBJECT YOU TO ADDITIONAL LIABILITY CHARGES. RENTER HEREBY GIVES GET AWAY RV RENTALS PERMISSION TO MAKE ALL APPLICABLE CHARGES TO RENTER'S CREDIT CARD.

 

RENTER ___________________________________    DATE_________________________