FAQ

Q. What are your store business hours?

Monday - Friday  8:00am – 5:00pm
Saturday & Sunday by appointment only


Q. How old do you need to be to rent a travel trailer? 

A. We require that all renters be a minimum age of 25.


Q. How Does Payment Work?

A $250 reservation deposit is due at the time of booking we accept all major credit cards. This payment is applied directly toward your rental balance. We also require a 500$ security deposit this deposit can be made via check which can be sent in with your rental agreement or credit card at the time of reservation. Once the rental unit has been returned & inspected your security deposit will be refunded to your credit card or your check will be disposed of.


Q. What constitutes a rental day?

Rental cost is billed by number of nights, each night constitutes one rental day. Check out time is 1 hour prior to park check out time.


Q. What is provided with my rental trailer?

At Get Away RV Rentals we stock all of our trailers with most of the basics to help lighten your load Below is a list of the items provided with each rental trailer:

  • Cooking Pots & Pans
  • Plates & Bowls
  • Drinking Cups
  • Cooking & Eating Utensils
  • Cutting Board & Cutting Knive(s)
  • Can Opener
  • Bottle Opener
  • Broom & DustPan
  • Dish Soap
  • Sponge
  • Campfire Lighter
  • Interior Door Mat
  • Outdoor Table
  • Large Outdoor RV Mat

    • Folding Beach Chairs

    • (1) Large Roll Paper Towels

    • (4) Rolls of RV Safe Toilet Paper

  • The Master bed on each trailer comes fitted with a Mattress Topper & comforter however Get Away RV Rentals does not provide any Bedding, Towels, or Pillows.


Q. Do I need a generator to camp in a travel trailer?

A generator is only needed when you are "dry-camping" and don't have access to electrical outlets. All rentals are equipped with onboard battery(s) but batteries alone will drain quickly and become damaged if not recharged regularly. In addition, there are several items on any rv that will not run on the battery and require a generator when dry-camping. (i.e. TV, DVD, Microwave, Power Outlets, A/C). If you will require A/C in a location without power, a generator with a minimum of 3000 watts will be needed. Please let us know, in advance, if you will be dry-camping and cannot get ahold of a portable generator for any reason. If necessary, Get Away RV Rentals can arrange a Honda EU2000i generator rental and have it ready for you at delivery/pick-up. The EU2000i is the quietest generator available, can run over 8hrs on a single gallon of gas, and rents for $40/night. Attempting to dry camp without a generator can damage the onboard battery(s) and end up more costly than a generator rental.


Q. What comes with delivery?

All delivery pricing is round-trip, and includes full set-up, leveling,break-down, flushing of wastetanks afterwards, and all propane usage during your stay.Please include your exact delivery location, if needed, to receive an accurate delivery quote. 


Q. Are there any additional costs?

You are responsible for cleaning the inside of the trailer before you check out. Wiping down all countertops, disposing of all trash, sweeping out the unit. Other wise we charge a minimum 75$ cleaning fee. Customer is responsible for any fuel used in a motorhome as well as refueling generators. If you are at a campsite with no dump station then we charge 35$ to dump the trailer when it is returned to us. Any damage caused while the trailer/motorhome is in your possession is taken out of the security deposit.


Q. How do I pay for my rental?

Get Away RV Rentals requires that all payment be done with a major credit card check or cash. We accept Visa, MasterCard, American Express and Discover


Q. Is insurance required for towing?

You are solely responsible for all damage or loss to yourself, your property, the rental property, and/or others. When picking up a trailer you must provide a current insurance card showing proof of motor vehicle liability insurance covering you and the vehicle you are driving/towing. 


Q. What time can I Pick-Up / Return my rental trailer?

Pick-Up times are 9 – 4 we generally Deliver between 12- 2:00pm everyday and all trailers must be returned by 12:00 noon unless other arrangements have been made in advance.


Q. What if I need to reschedule or cancel my trip?

Although all reservation deposits are non-refundable, GARV Rentals does allow for reservation deposits to be transferred at no cost to the customer, for up to (12) months to another date given that date is available.


Q. How long will the water last when dry-camping?

When dry-camping you have a limited amount of water in your freshwater tank and must conserve as much as possible. There are several factors that will determine how long your water supply will last including the number of people per trailer, duration of showers, sink use, etc. As a general rule when dry-camping, all onboard resources (water, battery power, and propane) should be considered precious, and must be conserved in order to keep all onboard systems functioning during your stay.


Q. Is it safe to drink water from the fresh water tank?

No, we do not recommend this. It is difficult to know if the water is potable when filling the tank at a variety of locations. We recommend you use bottled water for drinking and cooking. The water from the onboard tank is fine for washing and bathing.


Q. How do I know what size space to reserve for my rental?

All trailer sizes listed are overall length in order to best determine the size campsite required.


Q. How much does it cost for a campsite?

Campsites vary depending on location and site amenities but generally range between $10 and $50 per night. GARV Rentals is not responsible for any campsite reservations and recommends you make campsite and trailer reservations several months in advance to help ensure availability. You can find Links to all local campgrounds and RV parks on our SITES age.